Path of Valor Privacy Policy
This policy explains what information the mobile game Path of Valor collects, why, who it is shared with, how long it is kept, and what you can do about it. Path of Valor is developed by Yunu Games SpA ("we", "us"). If you have any question, write to contact@yunugames.com.
Information we collect
Account
- Email address and password. You need them to create an account and sign in. We store your password only as a one-way hash (bcrypt); nobody at Yunu Games can see it.
- Password reset codes. If you ask to reset your password, we email you a 6-digit code. We store it only as a hash, and it expires after 15 minutes.
Gameplay
- Your characters and everything that belongs to them: name, class, level, items, gold, gems, VIP time, portraits, Arena rank, fight history, guild membership, friends and in-game mail.
- Trades in the Market and the Auction House. Completed sales are kept in a public price history that shows the item, the price and the names of the characters involved.
Chat and messages
- Messages you write in the public chat, in your guild chat and in private messages, together with your character name and the time.
- We only keep the most recent messages: the latest 300 in the public chat, the latest 300 of each guild and the latest 200 of each private conversation. Older ones are deleted automatically.
- Other players can read what you write in the public and guild chats. Do not share personal information there.
Support and moderation
- When you contact support from the game, we receive your message, your character name, the game version and your device's operating system and version.
- When someone reports a message, we keep a copy of that message so our team can review it, and a record of any action taken (for example, a chat mute or a suspension).
Device
- Device identifier. On Android we read the device's Android ID; on other devices the game creates a random identifier and stores it on the device. We use it only to limit how many rewarded videos can be watched per day on one device, and to prevent abuse with multiple accounts. Our server stores it only as a hash (SHA-256).
- Network information. Like any online service, our server and our hosting provider receive your IP address when the game connects. We use it only to deliver the service and keep it secure; we do not store it in the game's database.
Purchases
- Gem purchases are processed by Google Play or the Apple App Store. We receive a confirmation of the purchase (product and order number) so we can deliver your gems. We never receive your card or payment details.
What we do not collect
We do not ask for your real name, phone number, address or date of birth, and the game does not access your location, contacts, photos, camera or microphone.
Advertising
The game offers optional rewarded videos: you choose to watch a video in exchange for gems. These videos are served by Google AdMob. To show and measure ads, and to prevent fraud, Google may collect information such as your device's advertising ID, IP address and information about your device and how you interact with the ad. Google uses this information according to its own policy: How Google uses information from sites or apps that use its services.
- Where the law requires it (for example, in the European Economic Area, the United Kingdom and Switzerland), the game asks for your consent before personalized ads are shown.
- On iPhone and iPad, the game asks for your permission before your advertising identifier can be used for tracking. You can change this at any time in your device settings.
- On Android, you can reset or delete your advertising ID in your device settings (Google › Ads).
When you finish a video, Google tells our server so we can give you the reward. That message includes your account and the device identifier described above.
How we use your information
- To create and run your account and save your progress.
- To run the game's online features: chat, guilds, friends, Arena, Market and Auction House.
- To deliver purchases and rewards.
- To answer support requests and send your account emails: the welcome email to confirm your email address, and the ones you ask for, such as password reset codes. We do not send newsletters or advertising emails.
- To moderate the chat, enforce the game rules and prevent cheating, fraud and abuse.
- To keep the game secure and fix problems.
We process your information because it is necessary to provide the game you signed up for, because we have a legitimate interest in keeping the game fair and secure, to comply with legal obligations, and, for personalized ads where the law requires it, with your consent.
Who we share it with
We do not sell your personal information. We only share it with service providers that help us run the game, and only as needed:
| Provider | What for |
|---|---|
| Our hosting provider | Runs the game server and its database. |
| Google (Google Workspace) | Sends your account emails (the welcome email and the ones you ask for, such as password reset codes) and receives your messages when you email us. |
| Google (AdMob) | Serves the optional rewarded videos, as described above. |
| Google Play and Apple | Process purchases and distribute the game. |
Other players can see your character name and your public game activity (for example, your Arena rank, your guild and your chat messages). We may also disclose information when the law requires it or to protect the rights and safety of our players.
These providers may process information in countries other than yours. When they do, we rely on the safeguards they offer, such as standard contractual clauses.
How long we keep it
- Your account and game data are kept while your account exists.
- Chat messages are deleted automatically as new ones arrive, as explained above.
- When you delete your account, we delete your account, your characters, your items, your messages and your support requests right away. Three things are kept without any link to your account: copies of chat messages that were reported, which we keep to enforce the rules; the public Market price history, which keeps the character names of past sales; and a record that each gem purchase was already delivered (the pack and a coded version of the store's order number), so the same purchase can't be credited twice.
Your choices and rights
- Delete your account: in the game, go to Settings › Account › Delete account. If you cannot sign in, use our account deletion page, where you only need access to your account's email, or write to us.
- Access, correct or get a copy of your data, or object to or restrict how we use it: email contact@yunugames.com. We will answer within 30 days, and we may ask you to confirm that the account is yours.
- Ads: you can withdraw your consent to personalized ads, or limit ad tracking, at any time in the game or in your device settings.
- If you think we have not handled your data properly, you can also complain to your local data protection authority.
Children
Path of Valor is not directed to children under 13, or under the minimum age your country requires to use online services, if that age is higher. We do not knowingly collect information from them. If you believe a child has created an account, write to us and we will delete it.
Security
We protect your information with encrypted connections, hashed passwords and codes, and access limited to the people who need it to run the game. No system is completely secure, so please use a password you do not use anywhere else.
Changes to this policy
If we change this policy, we will update the date at the top. If the change is important, we will also let you know in the game before it applies.
Contact
Yunu Games SpA · contact@yunugames.com